Frequently Asked Questions
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Q1: We like the zen three tier solar step fountain but were wondering two things: does it store energy in a battery so that it can also run at night and does it have an on/off switch?
A: This solar fountain does not store energy. It requires the direct sunlight to operate the pump. There is no on/off switch for the fountain.
Q2: How far can the solar panel be from the fountain?
A: The solar panel is located on the very top of the fountain so it will need to be placed in direct sunlight to operate.
Q3: If there's NO direct sunlight (shadow) does it still work? What is the total height of the fountain? Thank you, Ted
A: If there is no direct sunlight the fountain will not work. The overall height is 9 inches.
Q4: Does the pump automatically shut off if the fountain runs dry?
A: There is not an automatic shut off on the fountain if the water runs dry.
Q5: Can Smart Solar fountains be plugged in to house current?
A: At this time there is not an AC adapter.
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